Responsible Gaming
Gaming Should Be Entertainment
At Twist Café, we believe online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to play within your means and understand the risks involved.
Remember: the house always has a mathematical advantage. Never gamble with money you cannot afford to lose.
Age Verification
Online gaming in New Zealand is strictly for adults aged 18 years and over. All players must be of legal age to participate. If you are under 18, please do not use this website.
We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Spending more time or money on gaming than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or partners
- Feeling anxious or irritable when not gambling
- Using gaming to escape problems, stress, or negative emotions
- Borrowing money or getting into debt to fund gambling
- Neglecting work, family, or personal responsibilities due to gaming
- Failed attempts to cut back or stop gambling
- Experiencing relationship or financial problems caused by gambling
If you recognise these signs in yourself or someone else, seek help immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online gaming platforms offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Session Time Limits: Set automatic reminders or cut-offs for how long you play
- Reality Checks: Receive regular pop-up notifications during play to check your progress
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming for a period you choose
- Account Cooling Off: Take a break from your account without losing access permanently
Take advantage of these tools to maintain control over your gaming activity.
Support Organisations & Resources
If you need help, support is available. New Zealand and international organisations offer free, confidential assistance:
New Zealand
- Gambling Helpline (NZ) – Free phone support and counselling
www.gambling.govt.nz - Gamblers Anonymous (NZ) – Peer support and recovery meetings
Phone: 0800 801 005 - Problem Gambling Foundation (NZ) – Information and support services
www.pgf.nz
International Resources
- GamCare (UK) – Free support and self-assessment tools
www.gamcare.org.uk - GamStop (UK) – National self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia) – Online counselling and resources
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) – Research and support
www.responsiblegambling.org - National Council on Problem Gambling (USA) – Helpline and resources
www.ncpgambling.org
All services are confidential and free to use.
Need Help? Reach Out Today
If you or someone you know is struggling with problem gambling, please don't suffer in silence. Help is available and recovery is possible.
Contact the Gambling Helpline (NZ) now:
- Phone: 0800 801 005 (free and confidential)
- Website: www.gambling.govt.nz
- Available 24/7 for support and counselling
Your wellbeing matters. Take control of your gaming today.